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FAQs

1) How long does my order normally take to arrive?
Upon making your order, our customer service agents will call you to schedule your delivery date and timing.
Orders made or recieved before 12PM will be delivered on the same day.
As we follow a delivery route, orders will normally reach between 3 - 6 PM.

2) How much for free delivery?
Orders above $60.00 SGD will be automatically entitled to free delivery.
Orders below $60.00 will be charged $4.00 per delivery.
Self Collection is greatly encouraged.
As a token of appreciation, we will provide self collectors with a free kilogram of Signature Red Tea Jelly

3) Payment Modes
Currently only 2 transactional modes
Cash on Delivery
Paypal

4) Are your products HALAL?
All products listed in this website are HALAL Certified unless stated otherwise.

5) What is the difference between Fresh Fruit Nectar & Fresh Fruit Purées
Nectars have a lower fruit content and is more viscous in nature.
Less pulp but still contains visible fresh fruit fibres.
More suited for smoothies, quick blends and instant juices.

Purées have a higher fruit content, is chunky and extremely pulpy.
More artisanal in nature, higher quality.
More suited for ice creams, desserts, milkshakes, cakes and confectionary.

But are strictly derived from the thorough blending and filtering of fresh fruits.

6) What are your signature products?
We have been in the market since 1999 and have been Singapore's pioneer and inventor of most of the dessert and beverages you see everywhere today.

If we had to name two significant products that have been major contributors to our business, they will be our assorted Soursop Purées and Red Tea Jelly.

7) Where are your products manufactured and produced?
We are a small family business based in Singapore.
All of our products listed here are all made and manufactured in our factory at Bedok North, Singapore.

8) Where else can we buy your products?
We have a qoo10 page where we often have special promotions,
You may also visit Myoutlets at Chai Chee but product range is limited.

9) How should we keep our products upon recieving them?
For Fresh Fruit Purées and Nectars - Best to keep them frozen -10 degrees at least.
Normally lasts up to 6 months
For Jellies and Toppings - Chilled 3 degrees and below.
Normally lasts up to 3 weeks